Terms & Conditions

Last Updated: October 17, 2025

1. Introduction

Welcome to Lukaid (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile applications, and services (collectively, the “Platform”). By accessing or using Lukaid, you agree to comply with these Terms.

2. About Lukaid

At Lukaid, we believe that access to compassionate, expert care should be guided. Whether you’re seeking clarity, a second opinion, or a first consult, we simplify healthcare decisions with trust, ethics, and medical excellence. Lukaid enables users to connect with healthcare providers and services across the globe.

3. Eligibility
  • You must be at least 18 years old or have parental/guardian consent.
  • You must provide accurate and complete information at all times.
4. No Medical Advice

Lukaid is not a medical institution and does not provide medical diagnosis or treatment directly. All consultations and advice are provided by independent, licensed healthcare professionals. Lukaid should not replace professional medical advice or emergency services.

5. User Responsibilities
  • Use the Platform only for lawful purposes.
  • Do not share false, defamatory, or harmful content.
  • Do not interfere with the functionality or security of the Platform.
6. Payments and Fees

All applicable fees and payment terms will be communicated prior to confirmation. Lukaid is not responsible for disputes between you and third-party healthcare providers.

7. Intellectual Property

All content on the Platform, including text, graphics, and design, is owned by or licensed to Lukaid. You may not reproduce, modify, or distribute content without prior consent.

8. Third-Party Services

Lukaid may provide links or access to third-party services. We are not responsible for their content, actions, or policies. Your interaction with third parties is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Lukaid shall not be liable for any direct, indirect, or consequential damages arising from your use of the Platform or services.

10. Indemnification

You agree to indemnify and hold Lukaid harmless from any claims, damages, or expenses resulting from your use of the Platform or violation of these Terms.

11. Modification of Terms

Lukaid may update these Terms at any time without prior notice. Continued use of the Platform after updates constitutes acceptance of the revised Terms.

12. Termination

We may suspend or terminate access if you violate these Terms or for any other reason at our sole discretion.

13. Governing Law

These Terms are governed by and interpreted in accordance with applicable laws. Any disputes shall be resolved in the appropriate jurisdiction.

14. Contact Us

If you have any questions about these Terms, contact us at:

Email:

info@lukaid.com